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The Panel considered a report which updated it on the work delivered by the City Council’s Transport and Sustainability team since the last update in August 2024.
Emily Harrup, Transport and Sustainability Joint Lead, attended the meeting to present the report and assist the Panel with its enquiries. The Panel received a presentation which introduced the Officers of the Transport and Sustainability Team (the Team), and which outlined the key areas of its work including strategic partnership working, raising the profile of Colchester and sharing knowledge, working with local communities, securing funding to deliver projects and developing and delivering these projects.
The Team used community feedback to develop all of its projects, and in many cases the local community had been directly involved in projects through co-design or in terms of delivery.
There had been a period of public consultation ending in early 2025 in relation to a new Air Quality Action Plan, and it had been very encouraging to see the enthusiasm for improving air quality which had been expressed, with many consultation responses supporting continuing to deliver projects to improve air quality even after national standards had been met. Response had also been sought in relation to key areas for future focus, and the top areas identified had been to improve bus and train services, deliver more secure cycle parking, improve and expand wayfinding and to support active travel in the Local Plan.
Jane Thompson, Transport and Sustainability Joint Lead, attended the meeting and advised the Panel that the Team worked with an extremely wide range of organisations, including Essex County Council (ECC), as part of its strategic influencing and alignment work with the aim of securing the best investment and outcomes for Colchester. An example of working with ECC had been to offer support with funding bids and project delivery. The Team also worked closely with Transport East, a regional transport lobbying group, to include a better rail service for Colchester Town railway station.
The Panel heard that £3.91m of external funding to deliver projects had been secured by the Team since 2018, and the Team was constantly searching for sources of external funding to support the delivery of projects requested by local communities.
The Team had helped to ensure that those using new developments allocated as part of the Local Plan had options to travel sustainably, and if measures were needed to increase the development’s sustainable travel options, then this was requested through the development team, which was an internal process.
The promotion of walking had scored highly in the air quality consultation, and the Team considered additional ways to encourage walking, including refreshing the ‘Walk Colchester’ website, and community engagement was being sought in respect of new content and design. The Panel heard that 3 walking projects had been completed in the preceding year, including ‘Fixing the Link’, which welcomed those arriving at the station and directed them to the city centre. This was complementary to the active travel improvements that ECC was delivering in the area, including a single stage crossing at the Albert Roundabout, and the refurbishment of the North Bridge. The ‘Walk with Words’ project had also been delivered from student accommodation incorporating physical wayfinding as well as digital content, with new witing and media to be added. Wayfinding from the station to Colchester hospital had also been installed to encourage those visiting the hospital to travel by train.
Department for Environment, Food and Rural Affairs (DEFRA) funding had been used to complete a complete refresh of the Colchester Cycle website, which sought to provide a single online resource which brough together all the local organisations, voluntary group and information which would help new or existing cyclists. Since the launch of the website, it had received over 10,000 views. A new ‘cycle Colchester’ map had been introduced in August 2025, replacing an ECC map from 2016, and this had been well received necessitating the initial print run of 3,000 copies to be re-printed. DEFRA funding had also supported the introduction of a short hire scheme, which gave people the opportunity to borrow an e-bike or e-cargo bike for up to a month to help determine whether this was suitable for them. So far, there had been 47 hires and the feedback received had been that use of the bikes, which had excellent cargo capacity, had reduced the need for car journeys.
Cycle security was also of key importance to encourage cycling in and around the city centre, and following a successful 2 year trial of a temporary bike hub, the Team was now in the process of securing a permanent bike hub, to include a secure bike park as well as Colchester Bike Kitchen and the e-cargo bike library. The Bikewise campaign had been revived in conjunction with Essex Police, and signage carrying the Bikewise message would be installed on all bike racks in the city centre by the end of October. Secure cycle lockers had also been installed at Colchester Town station using funding from Greater Anglia, and cycle cages had been installed at Leisure World.
With regard to promoting public transport, the Team had recently designed an integrated transport customer survey for Greater Anglia to help them consider opportunities for improvement, and the results showed that more people would prefer to use the bus to travel to and from the station, if certain barriers were addressed, such as the co-ordination of bus and train timetables and bus service frequency. The Team worked with ECC, bus operators and other partners to help increase the number of people who use buses, attending the Bus Blueprint meeting to present the findings of the transport customer survey, and undertaking to produce a similar survey for the bus companies. Work was ongoing with ECC to help promote the park and ride service which helped to support the city centre regeneration and nighttime economy businesses.
Much of the Team’s work around promoting electric vehicles (EV) had been through shared mobility schemes, and a third car club had been launched in St Peter’s Street funded partly through the developer and partly through the Enterprise Car Club, and this complemented the 2 existing car club cars which had been funded by DEFRA. ECC was being supported in the delivery of its EV charge point strategy through looking at potential locations in Colchester as well as cross-pavement solutions for domestic vehicle charging.
The Colchester City Travel Plan had received national recognition for the number of travel plan initiatives which were in place, and the demonstrable reduction in the number of staff driving to work. Initiatives had included secure bike parking at the Town Hall, and funding had been received from ECC for secure cycle parking at Leisure World. Lunchtime walks had been introduced, and a free park and ride service for staff had continued, as well as promotion of a 50% discount on public transport and 35% discount on trains.
Nik Hughes, Active Travel Business Engagement Lead, attended the meeting and addressed the Panel. The Panel heard that the Team had met with 80 businesses to assess travel behaviours, raise awareness of local initiatives and promote sustainable travel options, and a community event had also been held in the bike hub, supported by Colchester Business Improvement District (BID). An active travel took kit had been developed, which was a flexible resource used in business and community engagement, and subsets of the toolkit were under development for new businesses, estate agents and hotels. Case studies highlighting the benefits that people had experienced through active travel were being prepared and would be published on the Colchester Travel Plan Club (CTPC) website to inspire wider adoption. Surveys were being prepared with the BID which would examine business freight, employee commuting choices and visitor and shopper travel behaviours.
The CTPC had 65 member organisations, including 18 full-paying members and 47 associate members, including key Colchester stakeholders. The CTPC was working closely with the BID to develop membership of its travel plan club, and this would take the shape of a focused, phased membership to realise active travel and congestion beating benefits for engaged businesses. The Team was working with key stakeholders such as ECC to mitigate the disruption which would be caused by the re-development of the St Botolph’s circus site, through measures such as promoting the park and ride and park and stride schemes, and the availability of Colchester Town station.
An e-cargo deliver app would be launched by Christmas, and had been funded by DEFRA and co-developed with local and national cargo bike delivery services. It would support the development of a micro distribution hub on the perimeter of the city centre and the focus would be on solving problems caused by congestion and pollution. The app also presented opportunities for licensing and continued development due to the interest expressed by other cities. A Business eLearning tool was given free to businesses as part of training for their employees, and highlighted the health impacts of pollution and the health benefits of active travel, as well as raising awareness of the active and sustainable travel choices which were available in Colchester.
As well as engaging with businesses, the Team also engaged with young people and had updated its ‘Take Care of Your Air’ toolkit for schools to include active travel and the actions needed to develop a school travel plan. Assemblies and workshops had been delivered to 7 schools as well as a Scout group and Beaver group, and 7 schools had worked with the Team to develop their own active travel map. The Team had engaged with approximately 1,000 young people and had worked with ECC’s Active and Sustainability an Bikeability Teams to provide a co-ordinated approach with schools.
During the year the Team had attended 12 community events across Colchester, conversing with had 350 people, and approximately 120 people had tried out an e-bike or e-cargo bike at these events.
The Panel heard that an emerging area of work was to increase engagement with colleagues who worked in public health working with public health via 2 emerging projects. The first of these was to develop a communications package for the promotion of AirTEXT, which was a communication package, and the Team was also working with Colchester and Suffolk hospitals, Suffolk County Council and ECC to develop a supporting pack to assist healthcare professionals to start to introduce the issue of air quality into patient conversations. Evidence demonstrated that patients wanted to hear about air pollution from healthcare professionals.
The next steps for the Team included:
- Supporting City Centre regeneration by promoting Travel Choice and eCargo Bike delivery service for business
- Working with partners to increase bus use in line with interchange plans
- Expanding shared mobility through developments, including in existing areas
- Delivery of the permanent Bike Hub
- Expanding partnerships with Health sector
- Working with partners to promote walking and wayfinding
- Continuing to look for external funding to deliver travel choices for residents, workers and visitors
The Panel was invited to consider how it could support the work of the Team in the community.
A Panel member would be happy to pass on the results of an ongoing travel survey in her ward to the Team, but noted that an area of concern which was regularly raised by residents related to the use of e-scooters and e-bikes left strewn across the pavement, how could this issue be addressed, while still encouraging the use of this mode of transport? Could additional areas of designated parking for these vehicles could be considered, as well as bonusses for riders for using these areas?
The Transport and Sustainability Joint Lead explained that thew Team worked closely with the provider of the e-scooters and had been conversing with them about the possibility of introducing physical corals. Additionally, the provider of the s-scooters charged users more if the vehicles were left outside designated areas.
In response to a question from the Panel in relation to the focus of areas of work of the Team, the Transport and Sustainability Joint Lead confirmed that it was fair to say that work to date had probably concentrated in the city centre as lots of available funding had related to the improvement of air quality improvement areas. This funding had been used to trial projects in the city centre, and the aim was then to expand these projects to cover a wider area. The Team had targeted a reduction in short journeys where other modes of transport were available such as the city centre, as if fewer people were using the road this would free up space for those who did need to use a car.
A Panel member noted that some areas of Colchester had populations of much higher than that national average percentage of people aged over 65, particularly Mersea, which should mean that this was a prime area for developing public transport routes such as busses. However, bus companies were unwilling to regularly visit Mersea as they were wary of being trapped by the tides across the Strood, meaning that a large number of people on Mersea did not have access to bus services. The Transport and Sustainability Joint Lead confirmed that the Team was working with bus companies, and encouraged the Panel to promote any surveys which were undertaken as widely as possible within their wards, as it was important to receive as much feedback as possible.
The Panel offered its full support to the work of the Team, considering that every avenue was being explored to nudge people towards modal shift, and it was good to see Officers introducing practical and down-to-earth initiatives. A Panel member did, however, feel that larger solutions may be needed to tackle the wider issues of congestion, such as the introduction of a congestion charge similar to those which had been adopted in London to encourage the use of public transport through an economic incentive. Encouragement was offered to the Team to continue to investigate every means possible to drive modal shift.
Turning to the Essex Pedal Power project in Greenstead, the Panel sought confirmation that the scheme had been successful. The Transport and Sustainability Joint Lead confirmed that although the scheme was not run by the Council, she was aware that it had been very successful and a large number of bikes had been given out to support active travel.
RESOLVED that:
- The Panel supported the progress being made by the Transport & Sustainability team delivering on the Council’s strategic plan commitments, and;
- The Panel supported the ongoing partnership working with Essex County Council and other stakeholders to encourage schools, businesses and residents to make more active and sustainable travel choices.