Scrutiny Panel is provided with the full Cabinet report and appendices proposed for the meeting of Cabinet in October 2024 (See Appendix A – Cabinet Report and associated appendices). The appended report sets out proposals to adopt a new Recycling and Waste Strategy for Colchester (2025 to 2040), to adopt the Service Delivery Plan for implementation of the strategy and adopt a new Domestic Recycling and Waste Collection policy to support the delivery of the new Strategy and Service Plan.
484
The Chairman welcomed the general consultation and proper trialling, including in rural areas. This was in contrast to local authorities such as Babergh, where collections were reduced without consultation. Councillor King, Leader of the Council agreed with the importance of listening. Many rounds of consultation had been conducted, including with the public. Value for money and simplification of services were important, alongside cost reduction and reduction of environmental impacts and staff injuries. The Council was mindful of likely future targets from Government, in areas such as recycling. There would be no ‘false’ pilot schemes, and clarity would be given over costings and savings. Savings were likely to meet the £1m savings target, but there was a capital cost involved.
Councillor Goacher attended and, with consent of the Chairman, addressed the Panel to ask how exceptions would work, such as in streets where constraints would make it hard or impossible to use wheelie bins. Concerns had been raised by the Castle and Roman Road Residents’ Association, where terraced streets would mean wheelie bin usage would involve crossing other residents’ frontages, or wheeling through houses. Narrow pavements and trees meant that bins could block access. It was asked how bins would get to collection trucks, in places where parking was dense. The approach to conservation areas was requested and the Panel was asked to check if the approach could be reviewed with regard to ageism and ableism, as older and less-able residents could be worried about their ability to move bins. Councillor Goacher noted that it was not feasible to have central bin repositories for all areas, and asked how exceptions would be handled, including where residents wished to use black bags instead. Questions were asked as to why blue had been chosen as the colour for the new bins, and whether this was for visibility.
Councillor Çufoglu attended and, with consent of the Chairman, addressed the Panel and described attending the recent annual general meeting of the Castle and Roman Road Residents’ Association, where it was noted that the Council had promised to carry out follow ups in areas where residents disagreed with the planned strategy. Concerns had been raised at the Association about the proposals for bins and recycling, with further consultation engagement wanted. There were issues with shared access and wheeling bins through houses to reach the kerb. Trees and uneven surfaces also caused issues, with restricted access a potential problem. High density parking also posed a problem, and storing bins at the front of properties would harm the aesthetic of streets. The Castle and Roman Road Residents’ Association was calling for an exemption for their streets, so that they could keep black bag collection.
Rosa Tanfield, Head of Neighbourhood Services, presented the strategy details in a slide show, noting that Cabinet would be asked to approve the Strategy, the Service Delivery Plan, and the Domestic Recycling and Collection Plan. The current Strategy was very out of date, and the past few years and pandemic had meant the Council needed to increase its resilience. A rundown of planned national measures and targets was given, including initiatives to reduce waste and increase recycling.
There was a drive to roll out uniform recycling and waste options across England and Wales. The Essex Waste Partnership and its partners were producing a new Essex Waste Strategy to ensure a joined up approach. The current statistics were given for waste collection and percentages for recycling.
The current fleet complexity was described, and different vehicle types shown. Around 160 staff were employed, with roles involving much manual labour and impacts on staff health. The Local Government Pensions Committee had recommended an urgent review into simplifying the service. The relation to the ‘Fit for the Future’ programme was shown, and new vision statements and values given. 83% support for the vision had been found in consultation responses, with feedback leading to amendments. Feedback had been detailed and improvements had come from some responses.
The value for money aims were outlined, along with how these would be carried out without any extra costs to residents. Engagement and education would be important, lowering barriers to recycling, and increasing the reuse of things. Information would be published to increase residents’ abilities to repurpose or reuse items. A community-led approach was to be used, with regular communications and education as to recycling and what the materials were used for. Enforcement powers were described, but these would only be used if necessary.
The benefits of using wheelie bins were extolled; being simple to use, improving recycling rates, being better for operatives’ health, improving street cleanliness and lowering replacement rates. The two best performing authorities, regarding recycling, used a one-bin co-mingled system for recycling. Routes which collected black bin bags required an extra operative per crew. Crew requirements would ease under the new scheme, leading to savings, efficiency, greater safety and lower levels of health issues for operatives. The scheme would comply with future legislative changes.
Examples were given by the Head of Neighbourhood Services as to the community engagement, which was aimed at increasing the visibility of new initiatives. Investment was to be made into a new position for a Recycling and Engagement Officer., to increase participation in waste reduction efforts. The Council recognised that there was some disagreement with the proposals, and some residents refusing to engage. A strategy was in place to engage with hard-to-reach residents in the future.
The Council’s fleet accounted for around 25% of its total emissions, and a strategy was in place for transitioning to zero vehicle emissions by 2030. Communities would need to be supported in order to reduce waste going to landfills. Colchester was currently about 25th best in the Country for performance, and would seek to continue to innovate and improve. This would include increased use of ‘smart’ compactor bins, partnership with Plan B [the current contractor]and incentives to increase recycling.
The two planned pilots were explained, one in a rural area and one in an urban location, and a timeline for them outlined. Councillors would be updated on these pilots regularly.
New recycling and waste policies were described. These included for bin storage, and for exception areas, where there were no front gardens or back access. Options were for standard wheelie bins, small wheelie bins, or black bag collection. Exceptions could be made for properties at the top or bottom of multiple steps. Measures to minimise unsightly effects on the street scene were mentioned, along with the proposed system’s way of allowing for collection points. Limits on household residual waste would remain unchanged. Residual ‘side’ waste [waste left next to wheelie bins] would not be collected by the Council, but ‘side’ waste for recycling would be collected, if left out in clear recycling bags. Exceptions would be in place for those householders with additional needs, including a scheme to offer assistance with putting bins out, if necessary.
The Head of Neighbourhood Services stated that there had been a £1m target for savings from the proposals, with £1.091m saving calculated but, with borrowing costs factored in, this took the savings to £0.728m. The expected savings and costs were laid out, with the main parts of savings coming from a 22% reduction in staffing needed, and a reduction in the fleet. This would be made possible by streamlining operations and building a more resilient workforce. Fixed-term staff would be used instead of agency staff whenever possible. Additional costs would be incurred from having to sort mixed recycling. Fleet changes would include moving from five different vehicle types down to three, and using one model of food waste vehicle rather than the current two in service. Caged vehicles would be replaced with a different type of vehicle.
The Panel was shown the objectives from Government, Essex County Council, and the City Council, and the timeline for achievement.
The Panel noted the differences between neighbourhoods and urged officers and the Portfolio Holder to ensure that conversations covered the specific circumstances of each area. The better use of vehicles was welcomed. The Head of Neighbourhood Services was asked to consider looking at alternatives to in-house staffing, including potentials for contracting. The Head of Neighbourhood Services agreed the importance of the fleet, which was currently rarely used at weekends. Shared use with other organisations was possible, but had been ruled out as it could lead to vehicle damage, which would make them unusable by the Council. There were many reasons to doubt the private sector’s promises on service delivery, based on past experience. The starting assumption was that the service would be carried out in house, and the rationale for this would be confirmed, in response to the Panel’s comments.
A Panel member welcomed the benefits of wheelie bin use on officer conditions and health, as well as the prevention of litter spreading from ripped black bags. The Head of Neighbourhood Services was asked if any changes which came out of running the pilot schemes might affect the savings that were achievable, whether they would be affected by holiday periods, and whether the Recycling Engagement Officer would be part of the Communications Team. A further question was asked as to what enforcement resources would be in place.
The Head of Neighbourhood Services explained that the pilot schemes would test assumptions, communications efforts, and delivery of bins to households. No fundamental changes to estimated savings were expected, as the pilots were to be used to fine-tune the proposals. The Recycling Engagement Officer would be part of the Neighbourhoods Team, but would integrate with teams across the Council, such as Community Engagement and the Communications Team. This would ensure coherency and delivery on feedback received. Street Care and Safety Wardens would work to tackle issues such as fly tipping. The Council had enforcement powers, but education would be given first, and action then taken as a last resort. The Council was committed to the pilot timings, set to avoid summer holiday effects.
A Panel member praised the report’s coverage of technical details, but stated that the financial details were vague. The financial impact of fleet transition was not included, but must be known, if the proposals were to go to Cabinet for approval. Financial detail was needed, showing all the financial impacts, if the Panel was to be able to recommend the proposals. The modelling carried out by Ricardo Environmental Ltd [mentioned in 5.25 of the Cabinet report] was requested. A short briefing report on this was requested for consideration by Panel members, to assess it and see what assurances it provided.
The Panel considered the issues which might require exceptions to be made, and whether Local Plan Committee should consider these. The potential need for a development policy was discussed, dealing with issues such as where bins could go, and retrospective policy as to their use in the street scene. Fixed penalty notices could be enforced on people blocking the footway or not putting bins out correctly, and it was important that the Council ensured that the City’s aesthetics were not harmed.
The Head of Neighbourhood Services explained that the finance for the fleet was complex. The financial implications were not material to this strategy, as the fleet would need to be replaced anyway. The five-year fleet replacement plan would separately come before Scrutiny Panel, before it is considered by Cabinet. The details of the Ricardo modelling could be shared with Panel members, and the Head of Neighbourhood Services committed to do so. The Head of Neighbourhood Services suggested that the Panel might wish to suggest that Local Plan Committee be asked to explore the matters raised relating to the Local Plan. Chris Hartgrove, ‘Service Director (shared) – Finance’, explained that £1.1m was already in the Capital Programme for fleet replacement, but nothing in the Programme for 2027 onwards. The replacement was necessary, and would go via the Scrutiny Panel for consideration as part of future Capital Programme items. A rough estimate was requested by the Panel, giving the rough savings and costs. The ‘Service Director (shared) – Finance’ confirmed this would come with the Fleet Strategy, along with information on the capital receipts it would trigger. The Leader of the Council pledged to examine the matter and see what further information could be provided.
A Panel member voiced concern that moves to provide safer working for operatives, and to improve productivity, might increase the risk of injury to residents. The Head of Neighbourhood Services was asked if any estimate had been made of the physical impact on residents from the roll out of wheelie bins, especially to those with physical restrictions. Information was requested as to how assisted collections could be accessed.
The Head of Neighbourhood Services was asked how much income was gained from the sale of recyclable materials, and whether a report on this could be provided. The report mentioned that the Council was well placed in national performance tables, but the Essex league table was requested, along with a table to compare performance with similar local authorities. The Head of Neighbourhood Services pointed out that the league tables requested were found in Appendix A, setting out the position relating to Essex authorities, and against similar authorities across the nation. The data on sale of recyclables was commercially sensitive, but could be provided to Panel members confidentially. Assisted collections would continue to be provided, ensuring they are there for all who sign up for them. On physical risks to residents, studies had shown that the pushing and pulling of wheelie bins was less harmful than the lifting and carrying of black bag waste. Waste crews made around 80,000 collections per day, and their health needed to be protected. Poor health led to lower efficiency and higher spending on agency staff, who had poorer local knowledge.
A Panel member referred to Panel discussions held last year with Councillor Goss, Portfolio Holder for Waste, Neighbourhood Services and Leisure, about the revenue generated by recyclables. It was stated that the Portfolio Holder had said that sales were carried out under a spot trade arrangement, which the Panel member described as being volatile, as prices fluctuated. This implied that revenue was hard to forecast, and the Head of Neighbourhood Services was asked if the estimates were accurate. The information on these was requested, including differences in valuations for different quality materials. The Panel member asked if the Council should look at trading in futures, rather than under the current spot trading system.
The Head of Neighbourhood Services stated that a briefing could be provided on the trading arrangements, to explain the different contracts. All local authorities would be in a different situation, due to the Environment Act’s requirements on material collections, bottle returns etc. Fleet and staffing costs were known, so if the system can be made efficient, the fluctuations in material costs could be managed. A general idea on price range was requested by the Panel member.
A request was made for any data from local authorities regarding the benefits to staff of the proposed type of system. The Head of Neighbourhood Services explained that there was no recent data, as most authorities had already moved to using wheelie bins. In Colchester, reductions in musculoskeletal injuries had been recorded on rounds where wheelie bins had been introduced. Lucie Breadman, Strategic Director, added that NHS studies had shown that the biggest source of injuries in waste collection was from lifting.
Questions were asked relating to budgeting for contract payments, and previous discussion as to how to reduce use of agency staff and seek ways to better use employed staff. A Panel member suggested that having all employed staff, with some ‘on call’ for use if needed, would be cheaper than agency staff use. The Head of Neighbourhood Services clarified that the contract payment figure in the report, of £491k, related to sorting costs for waste, not agency staff costs. There would always be some need for agency staff, to cover short term shortages in employed staff, from sick leave and/or holidays. A Panel member suggested a resolution be made to direct that the Panel receive data on agency staffing costs. The Head of Neighbourhood Services gave assurance that the staff cost effects had been incorporated into the savings forecast, and that the cost data on permanent and agency staff could be provided.
The Panel discussed the situation when wheelie bins had been introduced in some areas in 2016, with a point being made that many who were opposed to this actually came to prefer having wheelie bins. Whilst there were places where exemptions were warranted, but the Head of Neighbourhood Services was encouraged not to pander to those who opposed wheelie bins.
RESOLVED that the SCRUTINY PANEL: -
a) Suggests that the LOCAL PLAN COMMITTEE explores the future impacts of, and retrofitting options to mitigate, the expected increase in wheelie bin use on the aesthetics of the street scene and access across the Colchester area
b) Receives a briefing note covering the Ricardo modelling, and data relating to the income gained by the Council from sale of recyclable materials.
RECOMMENDED that CABINET receives a breakdown of staffing costs, between agency costs and in-house staffing costs, when it receives the draft Recycling and Waste Strategy for approval